Form: Overview

The overview following:

  • An activity chart with the number of hits over time.

  • KPI's:
    • Started — Total number of contacts that have started the form
    • Conversion — Proportion of contacts that have completed the form
    • Potential — Proportion of contacts that can still complete the form
    • Average duration: Average time spent on the form
  • A graphical representation of the form sequence is displayed. Hover a page to display page related statistics.

    • Number of contacts Distinct visits based on the user ID
    • Number of hits Total visits
    • Number of invalid hits Page submitted with errors
    • Average number of warnings per invalid hit
    • Minimum completion time
    • Maximum completion time
    • Average completion time

The above numbers allow a marketer to quickly identify if the page is a problem within the form and if it is likely to create dropouts.

A page with a high number of invalid hits and warnings might indicate that the page is too complex. When the average time on a page is relatively long in comparison to other pages, it might indicate that the page is too complex or too long.

 

  • Page tips — A list of tips is available that might help analyzing and improving the form.

 

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