Interfaces are mini-modules that allow interaction between Selligent and external software. For example, defining integrations with an SMS-software (allowing e.g. The-marketing, Call-center follow-up …)
As illustrated on the picture above, Selligent Interfaces are divided in two types:
- Plugin Interfaces which use a custom DLL called “plug-in” to manage interactions with the external software. A specific plug-in is created for each external tool. It mainly concerns interfaces with a low amount of data transferred regularly such as The.
- File Interfaces which create directly their data on the specified location such as a FTP server, email attachment... Those interfaces do not require a specific plug-in and are used to transfer a huge volume of data at a defined moment (typically for bulk export).
Related topics:
