Orchestrate real-time interactions across all channels and touchpoints with Journeys.
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Table of Contents
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Foundations
- Introduction to Journeys
- Canvas Overview
- Exit Steps
- Start/Update Steps
- Testing Overview
- Reporting Overview
- Reporting on Exit Steps
- Decision/Splits Insights
Building a Journey
- Overview of the Onboarding Journey Template
- Adding Campaign Steps
- Creating Decision Steps and Conditions
- A/B Split Steps
- Update Profile
- Wait Steps
- Countdown Steps
- Update Profile Step
- Catch-and-Throw
Journey Simulations
- Simulation Overview
- Using the Recipient Selector in Simulations
- Simulating Early Exits
- Simulating Update Journey Steps
- Simulating Events in Journeys
Advanced Configurations
- Configuring other Apps
- Configuring Data Sources
- Creating a Webhook
- Event Mapping
Journeys Foundations
Journeys Fundamentals gives you the foundation to streamline common, multi-stage
marketing processes. Journeys is capable of handling simple to complex
real-time decisioning across the entire platform.
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Journeys: Building a Journey
Learn the basics of how to create a campaign in Marigold Journeys.
This playlist is designed to provide users with comprehensive information on Journeys. Each video is easy to follow and offers detailed information on Journeys Introduction, an Overview of the Onboarding Journey Template, Adding Campaign Steps, Creating Decision Steps and Conditions, A/B Split Steps, Update Profile, Wait Steps, Countdown Steps, Update Profile Step, and Catch-and-Throw.
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Journeys: Simulations
This playlist covers the ways you can use Journey Simulation, and other tools, to simulate real customers on your journey, without them actually taking action.
It is designed to provide users with comprehensive information about running insulations. Each video is easy to follow. An overview of the feature is provided along with detailed videos on how to use individual simulation features, such as selection recipients, simulating early exits, simulating update journey steps and simulating events.
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Journeys: Advanced Configurations
Learn how to configure Engage+ to get your Journeys working. This series covers the specific configurations of Engage+ for Journeys use cases, including helpful tips on where to find what you need in Journeys. This content is tailored for technical audiences who also need to learn how to configure assets for journeys to function effectively Prior knowledge of triggers, filters, and tables in Engage+ is recommended.
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