Liveclicker supports 2 types of accounts: the standard Account and the Master Account.
-
Master Account — This type of account represent a global account under which multiple sub-accounts reside and access rights can be provided to these sub-accounts from within the Master Account. The main advantage is that users can use the same login to the different sub-accounts and that all rights are managed from a single location. (A typical use case is a global brand, with multiple sub-brands). This account is created on request. Please reach out to support for this!
-
Standard Account — This type represents a single account, where all users are configured within that account. This is the default type of account.
Create a new user in the Master Account (Admins only)
You can add a new user to a master account in the Liveclicker platform from the Users tab in the Master Account Page.
1. To create a new user, add the user's details in the Add a new user section:
2. Once created, the new user is add to the All users section below.
3. Click the tools icon for the user you want to edit and define access rights:
4. The different available accounts are listed and the new user can be given access right to each of these accounts individually.
5. Define for each of the accounts if the user is admin or not. An admin user of an account can
- Access the Users tab.
- View only the accounts they have access to.
- Add users to these accounts they have access to, and define if they have admin rights and are a super user.
6. Use the check box Super User to give special rights allowing to
- View all accounts, the Users tab and All users.
- Select the accounts the users have access to.
- Define if a user is an admin or a super user.
Create a new user in the Standard Account (Admins only)
You can create and manage users from the Users tab in the My Account section of the Account settings.
1. To create a new user, add the user's details in the Add a new user section:
- First name
- Last name
- Email address
2. Click Add new user+. You are prompted to re-enter your password.
3 . The user is added to the All users overview below and an automatic email is sent to the email address notifying the user and providing them their credentials.
4. To make changes to an existing user, click the Tools icon for the user you want to edit:
5. The user properties are expanded. Here you can:
- Reset the user's password.
- Make changes to the first name, last name or email.
- Give administrator rights to the user.
Note:
Administrators have the following permissions:
- Add new users and other administrators
- Modify and edit user information
- Enable/Disable SSO
- Enable/Disbale account overages
- Lock/Unlock exisitng campaigns to prevent accidental changes
Configure SSO (Admins only)
Single sign-on (SSO) is an identification method that enables users to log in to multiple applications and websites with one set of credentials. SSO streamlines the authentication process for users.
Liveclicker supports Secure Assertion Markup Language (SAML), which allows you to provide single sign-on (SSO) for your Liveclicker account using enterprise identity providers such as Active Directory and LDAP (SAML2.0 is supported for user SSO login).
For more information on SSO for your account, check out the SSO topic. If you interested specifically in SSO via Okta, please read the dedication section on how to set this up.
Activate Multi-Factor Authentication for the platform
Multi-factor authentication (MFA) adds an extra layer of security to your Liveclicker account. Before you enable MFA for your account, please download and install the Google authenticator application on your phone, which is available on the Google Play store or the Apple App store. Once MFA is enabled, it forces users to use the Google Authenticator application on their mobile device (iPhone or Android) to retrieve a security code and input the code during the login process.
For more details on Multi-Factor Authentication, check out the corresponding topic in the Resources section.
