Program Setting Category - Member API MFA

The Member API Multi-Factor Authentication (MFA) feature allows loyalty programs that use the Member API to support Member authentication. This feature implements a higher level of authentication security to enable the system to send a one-time passcode (OTP) that Members must include when authenticating to successfully complete the process.

Note: This feature is intended only for clients sending emails via  Cheetah Digital implemented with EDP Sends / Smart Sending enabled. 

The Program Settings in the Member API MFA Category include the following.

Enable MFA

This setting allows you to enable the use of MFA.

  1. On the Program Settings screen, search for and select the Enable MFA setting.

  2. From the Value drop-down menu, select True.

  3. Click Save.

Channels

This setting allows you to select which channel(s) to use for sending the one-time passcode.

  1. On the Program Settings screen, search for and select the Channels setting.

  2. From the Value drop-down menu, select SMS and / or Email.

  3. Click Save.

MFA Token Expiry

This setting allows you to set the lifespan of a MFA token.

  1. On the Program Settings screen, search for and select the MFA Token Expiry setting.

  2. From the Value drop-down menu, select 10 minutes or 15 minutes.

  3. Click Save.

OTP Code Drift

This setting allows you to select extra waiting time on top of the 30 seconds validity of the one-time passcode.

  1. On the Program Settings screen, search for and select the OTP Code Drift setting.

  2. From the Value drop-down menu, select 1 minute (default), 2 minutes, or 3 minutes.

  3. Click Save.

OTP Email Sender Job

This setting allows you to select the email sender for sending the OTP via Standard Message Format (SMF) email.

  1. On the Program Settings screen, search for and select the OTP Email Sender Job setting.

  2. From the Value drop-down menu, search for and select the desired email sender.

  3. Click Save.

OTP SMS Sender Job

This setting allows you to select the SMS sender for sending the OTP via Standard Message Format (SMF) SMS.

  1. On the Program Settings screen, search for and select the OTP SMS Sender Job setting.

  2. From the Value drop-down menu, search for and select the desired SMS sender.

  3. Click Save.