Version March 5, 2026 - 5.115

Automatic field normalization for Google and Facebook connectors

Available to all customers

Background

Google Customer Match and Meta Customer List audiences rely on consistent identifier formatting (for example, emails and phone numbers) to match your audience to platform users. If fields aren’t normalized (such as trimming extra spaces, lowercasing email addresses, or formatting phone numbers correctly), match rates can drop—and the sync may be less reliable

Solution

Field normalization is now handled automatically for the Google and Meta connectors. This removes a previously manual step that was easy to miss and helps improve consistency when matching your Selligent audience to Google/Meta audiences

What it looks like in the solution

For more details on field normalization for Meta Audiences, refer to this article.

For more details on field normalization for Google Custom audiences, refer to this article.

 

Documentation

New and updated guides are live:

• Conversational RCS (new): Learn which assets you need, how to configure them, and how to set up an inbound event + Journey to capture replies.
• Journey Authorization (updated): Rewritten and reorganized based on feedback for faster, clearer onboarding.
• Content Blocks (new): Understand when to use Content Blocks and how much flexibility marketers have once a block is used in a message.

 

Corrections

• In a single batch component in a bulk journey, fields selected as aggregate fields are now correctly added to the aggregate fields and no longer to the available fields.
• It is again possible to create an SBJ from a template that contains a style attribute on a sg tag
• In a Content Block, when setting an attribute property to empty after it was used in a message, it was marked as read-only and could not be edited. Now that is possible again.
• Components can no longer be partially defined in a Content Block and partially in message, as this was leading to unexpected behavior with Content Block publishing

An overview of all planned maintenance is available from the online help; please check out the following topic for a complete overview for 2025. Please note that these maintenance dates apply only to Windows updates and database maintenance and are not related to release updates.

Next upcoming maintenance is:

US - 01:00 -05:00 AM CST	EU - 00:00 - 04:00 AM CET+1
March 12, 2026	March 10, 2026
March 26, 2026	March 31, 2026
April 9, 2026	April 14, 2026

The status page provides you with regular updates regarding the status of the Selligent platform in the event of a major system incident in your region. In this article we’ll explain the information you will see and how to subscribe to the Selligent notification system to receive regular updates on the platform status, which we highly recommend to all users.

Click here for the Platform Status page.

For more information on the Platform Status page, including signing up for notifications, see the Platform Status documentation.