Designated Contacts

The Marigold Moments Support Portal specifies two types of Designated Contacts:

Designated Contact

• Submit, view, and comment on Support Cases

Designated Contact Administrator

• Submit, view, and comment on Any Support Cases submitted by their Designated Contacts

• Manage the account's Designated Contacts

Note: If a team member engages Marigold Support and they are not identified in our system as a Designated Contact, they will be referred to the account's Designated Contact administrator for assistance.

Designated Contact Administrators can manage Designated Contacts through the ‘MY ACCOUNT’ tab in the Support Portal.