LINE Channel Setup
LINE is a messaging and communications app for electronic devices such as smartphones, tablet computers, and personal computers. LINE is available as a campaign channel within Engage+, allowing clients to send marketing messages in the form of text, emojis, images, and stickers directly to their subscribed users.
For more information on setting up default responses, see the LINE Accounts topic.
For more information on how to create a link between a consumer's LINE account and email address, see the LINE Cross Channel Marketing topic. This link is required if you want to use consumer demographic information in your LINE Campaign (such as adding Personalization Fields, for example), or if you want to execute a cross channel strategy that incorporates both LINE and email channels.
Prerequisites
To use the LINE channel in Cheetah Digital, you must complete the following steps:
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Establish a LINE Official Account (Corporate).
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Sign up for the LINE Business Connect feature within your LINE account.
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Purchase the LINE Channel feature in Cheetah Digital (contact your Client Services Representative or Sales team for more information on the pricing structure for LINE). Your Representative will then enable the LINE Channel within your Cheetah Digital account, and set up your LINE Sender Profile.
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Your Representative will provide you with the endpoint URL for the LINE API. You must enter this URL into the "Event Endpoint URL" field on the Technical Configuration page within the LINE Account setup website. This endpoint URL is required if you're utilizing two-way messaging.
Note: Your Cheetah Digital system can be linked to only one LINE account.
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