March 10, 2026 — 26.5

Rating Scale Module

AVAILABLE TO ALL CUSTOMERS

Background

Previously, there wasn't a dedicated way to collect structured rating-based feedback in NextGen Experiences. Users needed a clearer, more flexible way to capture satisfaction scores or opinion-based responses using a defined scale.

Solution

The new Rating Scale module allows you to add a configurable rating field inside a Form Section. You can define custom rating values, add scale labels for clarity, and choose between icon, number, or slider formats to match your Experience design.

What it looks like in Grow

You can add the Rating Scale module inside a Form Section, when building your NextGen Experience.

• Specify text copy — Add a label and supporting text copy.

  

• Configure rating settings — Define rating values and optional scale labels to clarify low, middle, and high scores.

  

  

• Select a design — Choose between Icon Rating, Number Scale, or Slider.

  

For full configuration details and advanced options, see the dedicated Rating Scale module article.

 

OpenID SSO Integration

AVAILABLE TO ALL CUSTOMERS

Background

Before, Experiences in Grow couldn't be limited to be accessed by authenticated participants only; known web users would have to repeatedly fill in their details.

Solution

Now, we've added the option to set up an OpenID SSO integration for Experiences.

People participating in your Experience will be able to login through their known identity provider (like Google), and form fields can get auto-populated, such as the participant's first name, last name and email address.

When a login is required to access the Experience, you can also decide to use the identity provider's default login page or to use a custom URL instead.

What it looks like in Grow

1. First, an OpenID credentials set needs to be configured.

2. Then you set up your Experience and add personalization tokens where desired.

3. You link your Experience with the OpenID integration and map the Grow fields to the OpenID fields.

4. The login page can be customized.

5. After publishing the Experience, the Open ID embed code can be retrieved and used wherever you want, just like you would do for any other Experience.

Read more about the OpenID SSO integration in this article.

 

Rewards WYSIWYG editor

AVAILABLE TO ALL CUSTOMERS

Background

Previously, when creating an experience that featured a reward, you would only see a generic placeholder for it when editing the confirmation page. Users wanted to see how the Rewards would look within the Experience.

Solution

Now, once you have created your reward within the Rewards tab, the design will be displayed when you are editing the My Rewards module within the confirmation page including the headline, byline, and the reward image.

What it looks like in Grow

1. Within your experience, create a reward within the Rewards tab.

   

2. Make sure you have a Confirmation Page in your Experience. Here, add a Rewards module.

   

3. You will see the reward you have created within the preview panel on the right hand side.

   

 

Updated settings for defining fonts within your Theme

AVAILABLE TO ALL CUSTOMERS

Background

Within the Theme settings there were conflicting fields when defining the font family for your Theme.

Solution

We have updated the settings to make it easier to update the fonts used throughout your Theme, including new fields within the Form settings.

What it looks like in Grow

1. Hover over the folder icon and click Theme to view your Themes. Here, you can edit an existing theme or create a new one.

   

2. Within your theme settings you will notice the following changes:

   • In the Typography tab, under Family, the field previously titled "body" is now named Description

   • In Key Elements tab, under Forms, you can now edit the following fields:

     • Labels Font Family - this value will impact the form labels, only

     • Tagline Font Family - this value will impact the form field tagline, only

     • Byline Font Family - this value will impact the form byline, only

     • Form Fields Font Family - this value will impact placeholders, inputs, radio, checkbox, dropdown labels, the help text and the error text only

   

The status page provides you with regular updates regarding the status of the Grow platform in the event of a major system incident in your region. In this article we’ll explain the information you will see and how to subscribe to the Grow notification system to receive regular updates on the platform status, which we highly recommend to all users.

Click here for the Platform Status page.

For more information on the Platform Status page, including signing up for notifications, see the Platform Status documentation.