Reward Details: Awards

Overview

The Awards tab for a Reward is used to view the Members who have been granted this Reward as an "Award." The platform displays information about the Member (such as his or her name, email address, and Member ID), and the details of the award (such as the date the Reward was granted).

To view all Awards across all Rewards, please see the Reward Awards screen.

Note: You can optionally search the list of Members by entering the Member's name or email address in the search field.

Features

The features available on the Awards tab are described below.  

Grant an Award

To manually grant this Reward to a Member:

  1. Click grant award. The "Grant Award" pop-up window is displayed.

  2. In the "Member" field, type all or part of the Member's name, then select the desired Member from the drop-down menu.

  3. Optionally, check "Auto claim upon award" to set the award status to "Claimed" (the default award status is "Awarded" until the Member actually claims the award).

  4. In the "Reason" field, enter the reason for granting the Reward to this Member.

  5. Select an effectivity period:

  • Always: This Award doesn't expire.

  • Scheduled: Enter a start date and end date, and a time zone.

  1. Click save. The Member is added to the list within the Awards tab.

Change Award Status

An Award has one of the following possible status values:

  • Pending

  • Awarded

  • Claimed

  • Cancelled

The current status for an award is displayed within the "Status" column. To change the status for an award:

  1. In the "Status" column, select the desired status from the drop-down menu.

Edit Award Properties

To edit the details of an award:

  1. From the drop-down menu in the "Action" column, select "Edit." The "Edit Award" pop-up window is displayed.

  2. Make any necessary changes to the award's properties

  3. Click save.

Delete Award

To delete an award:

  1. From the drop-down menu in the "Action" column, select "Delete." A confirmation dialog box is displayed.

  2. Click confirm.