The Mobile Interface

When the Mobile Message interface is displayed, there is a toolbar at the top with a content window below.

 

Toolbar

If the content is locked by another user, the toolbar allows toggling to the Edit mode. Unlock the content to be able to edit it.

Once the toolbar is unlocked you have access to the different features.

Note: When the content is locked because you are currently working in it, you can unlock it for other users by selecting the option Allow others to edit from the Actions drop-down:

The Save; Validate,  Publish and Create journey buttons are only available in Edit mode. The message can be saved at any time during the design.

Selecting Validation will check the message for missing parts and Publish will make the message available for use  in Engage.

The Publication history option in the Actions drop-down menu provides a historical overview of when the mobile notification was published. You can filter the list by providing a start and end date.

Note: When Approval Management is active, the Publish button is replaced with a Request approval button. When an approval request is sent and the content is approved, the content is automatically published.

Note: When read-only is active for Mobile messages , the actions buttons will not be displayed and a message is displayed that the content is in read-only mode.

Depending on the properties of the Mobile Message, there will be a button to create a Single Batch Journey and send the message at the time indicated in the journey schedule. Or, if the Mobile Message is configured as a transactional message, a buttonCreate transactional journey is available.

The navigation buttons displayed on the left let you go through the different steps in the creation of the message from setting the properties, to editing the message in Design mode.

• Properties— Click to toggle to the properties panel. The Design panel is hidden and the properties are displayed in overlay.
• Design — In Design mode, you can change the  content of the push message.
• Preview and Test — Sends a test push message.

Language — Provides access to the different languages of the content. The language of the current user is by default displayed.

Note that this field is only available when more than one language was selected when the message was created or multiple languages are selected in the Properties.